First, a broad sample: more than 300 dental clinic websites in Kyiv. At this stage you see the overall market picture: which platforms clinics run on, who invests in SEO, who lives on social media and who relies on ads.
Then 12 clinics in a deep analysis. Here I looked at the websites through a patient’s eyes: how quickly you can find a service and its price, how to book an appointment, whether the site builds trust. Separately — a technical audit, SEO, social media activity, search and social ads.
I split the competitors into three groups — “young”, “mature” and “authorities” — and described for each how the clinic should compete with it. The client received a presentation with conclusions and a comparison table, and above all a list of what to fix first.
This kind of analysis is worth doing before building or updating a website: it gives the spec and the estimate real input instead of guesswork.