I didn’t write the clinic’s brief from a template. Besides the usual questions about services and doctors, it had unexpected ones — for example, “what car does the clinic remind you of?”. Answers like that show a brand’s character better than any adjectives, and the copy and visuals grow out of them.
Next came the sitemap, a Mobile First spec and prototypes of every page: home, doctor, services, news, contacts. I wrote all the website copy myself.
For the photos, I wrote a photographer’s brief following the “patient journey”: the clinic entrance, a prepared workstation, sterile instruments, details. That’s why the website shows the real clinic, not stock pictures.